Legal

End User Licence Agreement

Last updated: October 30, 2026

END USER LICENCE AGREEMENT

Last updated October 30, 2026

CoachIG is licensed to You (End-User) by Chuman Limited, located and registered at 167-169 Great Portland Street 5th Floor, London, W1W 5PF, England ( 'Licensor'), for use only under the terms of this Licence Agreement.

By downloading the Licensed Application from Apple's software distribution platform ('App Store'), and any update thereto (as permitted by this Licence Agreement), You indicate that You agree to be bound by all of the terms and conditions of this Licence Agreement, and that You accept this Licence Agreement. App Store is referred to in this Licence Agreement as 'Services'.

The parties of this Licence Agreement acknowledge that the Services are not a Party to this Licence Agreement and are not bound by any provisions or obligations with regard to the Licensed Application, such as warranty, liability, maintenance and support thereof. Chuman Limited, not the Services, is solely responsible for the Licensed Application and the content thereof.

This Licence Agreement may not provide for usage rules for the Licensed Application that are in conflict with the latest Apple Media Services Terms and Conditions ('Usage Rules'). Chuman Limited acknowledges that it had the opportunity to review the Usage Rules and this Licence Agreement is not conflicting with them.

CoachIG when purchased or downloaded through the Services, is licensed to You for use only under the terms of this Licence Agreement. The Licensor reserves all rights not expressly granted to You. CoachIG is to be used on devices that operate with Apple's operating systems ('iOS' and 'Mac OS').

TABLE OF CONTENTS

1. THE APPLICATION

2. SCOPE OF LICENCE

3. TECHNICAL REQUIREMENTS

4. MAINTENANCE AND SUPPORT

5. USE OF DATA

6. USER-GENERATED CONTRIBUTIONS

7. CONTRIBUTION LICENCE

12. CONTACT INFORMATION

13. TERMINATION

14. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY

15. INTELLECTUAL PROPERTY RIGHTS

16. APPLICABLE LAW

17. MISCELLANEOUS

1. THE APPLICATION

CoachIG ('Licensed Application') is a piece of software created to Coach IG was created to help individuals build healthier habits, stay consistent with their fitness goals, and improve personal accountability through social engagement, fitness tracking, and AI-powered guidance. The application provides tools for managing workouts, tracking daily activities, monitoring progress, participating in group challenges, and connecting with others through accountability-focused communities. — and customised for iOS mobile devices ('Devices'). It is used to The application's main use is to help users maintain consistent fitness and wellness routines through daily check-ins, workout tracking, habit monitoring, and group accountability. Users can join or create squads, participate in challenges, track fitness milestones, record meals, access AI-powered fitness and nutrition guidance, and monitor relevant health and activity data through supported integrations..

Furthermore, it is used to The application also enables users to: - Create and participate in fitness communities, group challenges, and accountability squads. - Share workout updates, progress photos, journal entries, and other user-generated content. - Access AI-assisted fitness, nutrition, and wellness recommendations for general informational purposes. - Synchronise supported health and activity information from Apple Health, subject to user permissions. - Receive reminders, notifications, and scheduled check-ins to support daily routines. - Access premium features, subscriptions, and other eligible in-app services. - View advertisements and interact with advertising content provided through third-party advertising services, where applicable. and .

Coach IG is a fitness, wellness, and social accountability application operated by Chuman Limited. The Application is designed for general fitness and wellness purposes and is not intended to provide medical diagnosis, treatment, or professional healthcare services. The Application is subject to applicable data protection, consumer protection, online safety, and digital services regulations, including the UK GDPR, the Data Protection Act 2018, and relevant provisions of the Online Safety Act 2023 where applicable. Chuman Limited will comply with applicable regulatory requirements relating to the collection and processing of personal information, protection of health-related data, user-generated content, and digital services.

2. SCOPE OF LICENCE

2.1 You are given a non-transferable, non-exclusive, non-sublicensable licence to install and use the Licensed Application on any Devices that You (End-User) own or control and as permitted by the Usage Rules, with the exception that such Licensed Application may be accessed and used by other accounts associated with You (End-User, The Purchaser) via Family Sharing or volume purchasing.

2.2 This licence will also govern any updates of the Licensed Application provided by Licensor that replace, repair, and/or supplement the first Licensed Application, unless a separate licence is provided for such update, in which case the terms of that new licence will govern.

2.3 You may not share or make the Licensed Application available to third parties (unless to the degree allowed by the Usage Rules, and with Chuman Limited's prior written consent), sell, rent, lend, lease or otherwise redistribute the Licensed Application.

2.4 You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Application, or any part thereof (except with Chuman Limited's prior written consent).

2.5 You may not copy (excluding when expressly authorised by this licence and the Usage Rules) or alter the Licensed Application or portions thereof. You may create and store copies only on devices that You own or control for backup keeping under the terms of this licence, the Usage Rules, and any other terms and conditions that apply to the device or software used. You may not remove any intellectual property notices. You acknowledge that no unauthorised third parties may gain access to these copies at any time. If you sell your Devices to a third party, you must remove the Licensed Application from the Devices before doing so.

2.6 Violations of the obligations mentioned above, as well as the attempt of such infringement, may be subject to prosecution and damages.

2.7 Licensor reserves the right to modify the terms and conditions of licensing.

2.8 Nothing in this licence should be interpreted to restrict third-party terms. When using the Licensed Application, You must ensure that You comply with applicable third-party terms and conditions.

3. TECHNICAL REQUIREMENTS

3.1 Licensor attempts to keep the Licensed Application updated so that it complies with modified/new versions of the firmware and new hardware. You are not granted rights to claim such an update.

3.2 Licensor reserves the right to modify the technical specifications as it sees appropriate at any time.

4. MAINTENANCE AND SUPPORT

4.1 The Licensor is solely responsible for providing any maintenance and support services for this Licensed Application. You can reach the Licensor at the email address listed in the App Store Overview for this Licensed Application.

4.2 Chuman Limited and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

5. USE OF DATA

You acknowledge that Licensor will be able to access and adjust Your downloaded Licensed Application content and Your personal information, and that Licensor's use of such material and information is subject to Your legal agreements with Licensor and Licensor's privacy policy: https://www.coachig.app/privacy.

You acknowledge that the Licensor may periodically collect and use technical data and related information about your device, system, and application software, and peripherals, offer product support, facilitate the software updates, and for purposes of providing other services to you (if any) related to the Licensed Application. Licensor may also use this information to improve its products or to provide services or technologies to you, as long as it is in a form that does not personally identify you.

6. USER-GENERATED CONTRIBUTIONS

The Licensed Application may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or in the Licensed Application, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, 'Contributions'). Contributions may be viewable by other users of the Licensed Application and through third-party websites or applications. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

1. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.

2. You are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions to use and to authorise us, the Licensed Application, and other users of the Licensed Application to use your Contributions in any manner contemplated by the Licensed Application and this Licence Agreement.

3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness or each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Licensed Application and this Licence Agreement.

4. Your Contributions are not false, inaccurate, or misleading.

5. Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.

6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us).

7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.

8. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.

9. Your Contributions do not violate any applicable law, regulation, or rule.

10. Your Contributions do not violate the privacy or publicity rights of any third party.

11. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.

12. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.

13. Your Contributions do not otherwise violate, or link to material that violates, any provision of this Licence Agreement, or any applicable law or regulation.

Any use of the Licensed Application in violation of the foregoing violates this Licence Agreement and may result in, among other things, termination or suspension of your rights to use the Licensed Application.

7. CONTRIBUTION LICENCE

By posting your Contributions to any part of the Licensed Application or making Contributions accessible to the Licensed Application by linking your account from the Licensed Application to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use copy, reproduce, disclose, sell, resell, publish, broad cast, retitle, archive, store, cache, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial advertising, or otherwise, and to prepare derivative works of, or incorporate in other works, such as Contributions, and grant and authorise sublicences of the foregoing. The use and distribution may occur in any media formats and through any media channels.

This licence will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area in the Licensed Application. You are solely responsible for your Contributions to the Licensed Application and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to recategorise any Contributions to place them in more appropriate locations in the Licensed Application; and (3) to prescreen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

8. LIABILITY

8.1 Licensor takes no accountability and responsibility in case of Coach IG is a fitness, wellness, and accountability platform provided by Chuman Limited. The Application and its content, including AI-generated recommendations, fitness information, nutrition guidance, workout suggestions, and health-related insights, are provided for general informational purposes only and do not constitute professional medical advice, diagnosis, or treatment. Users are responsible for assessing their own physical capabilities and consulting an appropriately qualified healthcare professional before beginning or modifying any exercise, nutrition, or wellness programme where necessary. While Chuman Limited takes reasonable steps to maintain the availability, security, and accuracy of the Application, we do not guarantee uninterrupted access, error-free operation, or the accuracy or suitability of all information generated or displayed. To the extent permitted by applicable law, Chuman Limited shall not be liable for losses that were not reasonably foreseeable, or losses arising from circumstances beyond our reasonable control where we have complied with our legal obligations. Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or restricted. Nothing in this Agreement affects users' statutory consumer rights..

8.2 Licensor takes no accountability and responsibility in case of .

9. WARRANTY

9.1 Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, or any other malware at the time of Your download. Licensor warrants that the Licensed Application works as described in the user documentation.

9.2 No warranty is provided for the Licensed Application that is not executable on the device, that has been unauthorisedly modified, handled inappropriately or culpably, combined or installed with inappropriate hardware or software, used with inappropriate accessories, regardless if by Yourself or by third parties, or if there are any other reasons outside of Chuman Limited's sphere of influence that affect the executability of the Licensed Application.

9.3 You are required to inspect the Licensed Application immediately after installing it and notify Chuman Limited about issues discovered without delay by email provided in Contact Information. The defect report will be taken into consideration and further investigated if it has been emailed within a period of ninety (90) days after discovery.

9.4 If we confirm that the Licensed Application is defective, Chuman Limited reserves a choice to remedy the situation either by means of solving the defect or substitute delivery.

9.5 In the event of any failure of the Licensed Application to conform to any applicable warranty, You may notify the Services Store Operator, and Your Licensed Application purchase price will be refunded to You. To the maximum extent permitted by applicable law, the Services Store Operator will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other losses, claims, damages, liabilities, expenses, and costs attributable to any negligence to adhere to any warranty.

9.6 If the user is an entrepreneur, any claim based on faults expires after a statutory period of limitation amounting to twelve (12) months after the Licensed Application was made available to the user. The statutory periods of limitation given by law apply for users who are consumers.

10. PRODUCT CLAIMS

Chuman Limited and the End-User acknowledge that Chuman Limited, and not the Services, is responsible for addressing any claims of the End-User or any third party relating to the Licensed Application or the End-User’s possession and/or use of that Licensed Application, including, but not limited to:

(i) product liability claims;

(ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and

(iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with Your Licensed Application’s use of the HealthKit and HomeKit.

11. LEGAL COMPLIANCE

You represent and warrant that You are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a 'terrorist supporting' country; and that You are not listed on any US Government list of prohibited or restricted parties.

12. CONTACT INFORMATION

For general inquiries, complaints, questions or claims concerning the Licensed Application, please contact:

Chuman Limited

167-169 Great Portland Street 5th Floor

London, W1W 5PF

England

hello@coachig.app

13. TERMINATION

The licence is valid until terminated by Chuman Limited or by You. Your rights under this licence will terminate automatically and without notice from Chuman Limited if You fail to adhere to any term(s) of this licence. Upon Licence termination, You shall stop all use of the Licensed Application, and destroy all copies, full or partial, of the Licensed Application.

14. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY

Chuman Limited represents and warrants that Chuman Limited will comply with applicable third-party terms of agreement when using Licensed Application.

In Accordance with Section 9 of the 'Instructions for Minimum Terms of Developer's End-User Licence Agreement', Apple's subsidiaries shall be third-party beneficiaries of this End User Licence Agreement and — upon Your acceptance of the terms and conditions of this Licence Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this End User Licence Agreement against You as a third-party beneficiary thereof.

15. INTELLECTUAL PROPERTY RIGHTS

Chuman Limited and the End-User acknowledge that, in the event of any third-party claim that the Licensed Application or the End-User's possession and use of that Licensed Application infringes on the third party's intellectual property rights, Chuman Limited, and not the Services, will be solely responsible for the investigation, defence, settlement, and discharge or any such intellectual property infringement claims.

16. APPLICABLE LAW

This Licence Agreement is governed by the laws of England and Wales, English law, excluding its conflicts of law rules.

17. MISCELLANEOUS

17.1 If any of the terms of this agreement should be or become invalid, the validity of the remaining provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.

17.2 Collateral agreements, changes and amendments are only valid if laid down in writing. The preceding clause can only be waived in writing.

17.3

Additional Terms for Fitness, AI Features and User Content

1. Fitness and Health Disclaimer

Coach IG provides fitness, wellness, nutrition, and accountability tools for general informational and educational purposes. The Application does not provide medical advice, diagnosis, or treatment and is not a substitute for professional healthcare services. Users should seek appropriate medical advice before undertaking activities that may affect their health.

2. Artificial Intelligence Features

Certain features of Coach IG use artificial intelligence to generate workout suggestions, nutritional information, meal assessments, and wellness insights. AI-generated content may contain errors, omissions, or inaccuracies and should not be relied upon as the sole basis for health, fitness, or dietary decisions. Users should independently assess recommendations before acting upon them.

3. Fitness Challenges and Participation

Participation in workouts, fitness challenges, competitions, and accountability activities is voluntary. Users should exercise reasonable judgement, remain within their physical capabilities, and discontinue activities that cause discomfort or present health concerns. Any challenge penalties, rewards, or financial commitments must comply with the applicable challenge rules and payment terms.

4. User-Generated Content

Users are responsible for content they upload, publish, or share through Coach IG, including photographs, journal entries, squad communications, and fitness updates. Users must not publish unlawful, abusive, misleading, or infringing content. Chuman Limited may remove content or restrict access where reasonably necessary to enforce applicable rules, protect users, or comply with legal obligations.

5. Health Data and Third-Party Integrations

Coach IG may integrate with third-party services, including Apple Health, to provide activity tracking and wellness features. The availability and accuracy of synchronised information depend on device capabilities, user permissions, and third-party services. The collection, use, and sharing of personal and health-related information are governed by the Privacy Policy and applicable data protection laws.

6. Advertising and Premium Services

Coach IG may display advertisements provided by third-party advertising networks, including Google AdMob. Certain features may require payment or an active subscription. Applicable prices, billing terms, renewal conditions, and cancellation options will be disclosed before purchase. Payments may be processed by Apple or authorised third-party payment providers, including Stripe, where applicable.

7. Consumer Rights

Nothing in these additional terms excludes or restricts any rights or remedies that users are entitled to under applicable consumer protection, data protection, or other mandatory laws.

Questions about this licence agreement?

If you have any questions, please reach out to the Coach IG team directly.

hello@coachig.app